Questions
Straight answers before you begin.
If your question is specific to a course or institution, contact us and we will help you find the right published information.
Can you guarantee my admission?
No. Admission decisions are made solely by each institution. We help you identify realistic options and prepare an accurate application, but we never guarantee admission, scholarships or any other outcome.
Do you provide immigration advice?
No. Iroko provides education guidance and application support. We do not provide UK immigration advice or services. Use official government information, your institution or an appropriately regulated adviser for immigration guidance.
How much does your support cost?
Our core education guidance and application support is free to students. You remain responsible for third-party costs. Our fees and refund policy explains this in detail.
Which institutions do you officially represent?
We tell you when Iroko has a direct institutional agreement or is using an authorised application aggregator. We may also help you research suitable institutions outside our formal relationships, but we will not describe ourselves as their official representative. You can ask us to explain the relationship relevant to any recommendation.
Do you receive commission, and does it influence recommendations?
An institution, application platform or service provider may pay Iroko after a supported student enrols or completes another agreed stage. We disclose relevant commercial relationships and still consider your academic profile, goals, budget and preferences. You make the final decision.
Should I send tuition, deposits or visa fees to Iroko?
No. Pay institutions, government authorities and verified service providers directly through their official payment channels. Confirm unexpected instructions independently before sending money.
How can I complain or give feedback?
Email us with the details of your concern. Our complaints process explains acknowledgement, review and escalation times, and raising a genuine concern will not lead to unfavourable treatment.
When should I begin?
Start as early as you can. Time may be needed to compare courses, request transcripts, take a required test, prepare finances and meet institution deadlines. Exact timelines differ by programme and destination.
What if I am unsure which country to choose?
That is a good reason to speak with us. We can compare broad options using your subject, academic record, budget, preferred environment and timing, then help you investigate a focused shortlist.
How will you use my personal information?
We use enquiry and application information to provide the support you request, communicate with you and, with an appropriate basis, work with your chosen institutions or service platforms. Read our privacy notice for details and your rights.
Are you registered with the ICO?
Our ICO registration reference will be published after it has been completed and confirmed. In the meantime, our privacy notice explains how Iroko Education Partners Limited handles personal information and how you can exercise your data-protection rights.
Start a conversation
Ready to take the next step?
Tell us where you are now, what you would like to study and when you hope to begin.