Legal
Privacy notice
This notice explains how Iroko Education Partners Limited handles personal information when you enquire about or use our education guidance and application support.
Who we are
Iroko Education Partners Limited, trading as Iroko Education Partners, is the controller of personal information covered by this notice. Our registered office is 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom. Contact us at info@irokoeducationpartners.com.
Information we may collect
Depending on the support you request, we may collect contact details, education and employment history, study preferences, application records, communications, identification details and financial or immigration-related evidence requested by an institution. We will tell you when information is required and avoid collecting more than is reasonably necessary.
Why we use it
We use personal information to respond to enquiries, identify education options, support applications, communicate with chosen institutions, maintain service records, meet legal duties, prevent fraud and improve our operations.
Our lawful bases
Our lawful basis will depend on the activity. It may be necessary to take steps at your request before entering a service arrangement, perform that arrangement, comply with a legal obligation, pursue legitimate interests such as operating and protecting our business, or act on consent where consent is appropriate. Where special-category information is genuinely required, we identify an additional legal condition before using it.
Who may receive information
Where necessary, information may be shared with institutions and application platforms you choose, service providers supporting our secure operations, professional advisers, and public bodies where the law requires it. Enquiries submitted through this website are transmitted to our business inbox using Resend, an email-delivery provider acting on our behalf. We do not sell personal information.
International transfers
International education applications may involve sending information outside the UK. We consider the destination, recipient and available safeguards before a restricted transfer and provide further information where required.
Security and retention
We use organisational and technical measures designed to protect personal information. We keep information only for as long as necessary for the relevant purpose, legal obligations, disputes and legitimate record-keeping, then delete or anonymise it securely.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information; object to certain uses; receive portable data; or withdraw consent. You also have rights concerning solely automated decisions. Contact us to exercise a right. We may need to verify your identity.
Complaints
Please contact us first so we can investigate. You may also complain to the UK Information Commissioner's Office through ico.org.uk. Our ICO registration reference will be added to this website after registration has been completed and confirmed.
Changes
We may update this notice when our services, processes or legal duties change. The date above shows the latest published version.